Shipping

Welcome to our Shipping Information page! We are committed to delivering your custom 3D printed products, vases, lamps, and other unique items as quickly and efficiently as possible. Below, you'll find all the details you need about our shipping options, policies, and rates.

Standard Shipping

• Free Standard Shipping: Available for all orders. 
• Orders placed after 10:00PM will be processed the next working day.
• Orders placed on Saturday-Sunday will be processed the following monday.

International Shipping

• International Shipping: We ship worldwide! Extra costs are based on your location and the weight of your order.
• Orders placed after 10:00PM will be processed the next working day.
• Orders placed on Saturday-Sunday will be processed the following monday.

Express Shipping

• Express Delivery: Faster delivery for those who need their items in a hurry. Additional charges may apply.
• Orders placed after 10:00PM will be processed the next working day.
• Orders placed on Saturday-Sunday will be processed the following monday.
• Someone must be present to accept the delivery during either of the two possible days. A signature is mandatory.

Shipping Policies

To ensure a smooth delivery process, please review our shipping policies:

• Processing Time: Orders are processed within 1-7 days.
• Local Pickup: Available based on the payment method chosen during checkout.
• Weight-Based Rates: Shipping rates are calculated based on the weight of your order.
• Damaged parcels: Parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Services within 48 hours.

How can I track my delivery?

If the tracking information is not available within the time frames outlined below, please contact our customer service team via email for help.

Registered airmail: Your shipment's tracking details will be visible online within 5-7 business days after dispatch. For accurate package status, check your tracking information after 7 working days.